Picking the right Dealer Management System (DMS) isn’t just about features—it’s about protecting your business long term. Before you commit, here are five things every dealer should watch out for:
1. No Long-Term Contracts
If a system locks you into a 12-month (or longer) contract, ask yourself why. Good platforms let their service speak for itself. You should be able to leave anytime without penalty.
2. Your Data Should Be Yours
Make sure you can export your customer records, deal info, documents, and reports—anytime, in a readable format. If a system makes it hard to access or move your data, that’s a major red flag.
3. Watch Out for Third-Party Lock-Ins
Some DMS providers force you to use outside vendors for core functions—like document storage or e-signatures. If that third party won’t let you export your data later, you could get stuck and unable to switch systems when you want to grow.
4. Know What’s Included
A low monthly fee sounds great—until you’re hit with extra charges for basic features like document generation, text messaging, or reporting. Always ask for a full breakdown of what’s included and what costs extra.
5. Support That Actually Supports
Things break. Questions come up. Make sure the provider offers real, live support—without long hold times or endless transfers. You need fast answers from someone who knows your business.
Bottom line: A good DMS should give you control, flexibility, and room to grow—not headaches. If you feel trapped or unsure, keep looking. The right system will fit your business, not the other way around.
Verifacto’s DMS is built specifically for independent and BHPH dealers who are tired of rigid systems, hidden fees, and limited support. It gives you full control over your data, doesn’t lock you into long-term contracts, and includes powerful tools like built-in loan management, insurance tracking, real-time communication, and automated collections. Everything is cloud-based, mobile-friendly, and designed to help you stay compliant while reducing risk. With Verifacto, you’re not just buying software—you’re gaining a partner that works to protect your profits and help your business grow.
